Privacy Policy

Last updated: 4th July 2025

At Brightway Studio, we’re committed to protecting your personal information and respecting your privacy. This policy outlines how we collect, use, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Brightway Studio
Summerfield Road, Malvern, United Kingdom
Website: www.brightwaystudio.com
Email: [email protected]

2. What Information We Collect

We may collect and process the following personal data when you use our website or contact us:

Name

Email address

Phone number

Business name

Any additional information you provide in forms or during discovery calls

3. How We Collect Your Data

We collect data in the following ways:

When you fill out the contact form or book a discovery call through our website

When you communicate with us directly (e.g. email, phone calls)

Automatically via cookies and analytics tools (see Section 6)

4. How We Use Your Information

We use your data to:

Contact you regarding your enquiry

Provide information about our services

Follow up on discovery calls

Send occasional email marketing (only with your consent)

Improve our website and service using analytics

5. Who We Share Your Data With

We only share your information with trusted third parties for specific purposes:

Google Analytics – to help us understand how visitors use our site

GoHighLevel – for form processing, email follow-ups, and CRM management

These providers have their own privacy policies and are GDPR-compliant.

6. Cookies and Analytics

We use cookies and Google Analytics to monitor website performance and user behavior. This data is anonymised and used for internal insights only. You can control cookie settings in your browser at any time.

7. Your Rights

You have the right to:

Access the personal data we hold about you

Request correction of inaccurate information

Request deletion of your data at any time

Withdraw consent for email marketing (unsubscribe links are provided in every email)

To exercise your rights, email us at [email protected].

8. Data Retention

We only retain your data for as long as necessary for the purposes described above or as required by law.

9. Security

We take reasonable steps to protect your data using appropriate technical and organisational measures.

10. Target Audience & Jurisdiction

Our services and marketing are aimed at individuals and businesses in the United Kingdom. This policy is governed by the laws of England and Wales.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

If you have any questions or concerns about this policy, please contact us at [email protected].